Reviews
Guest comments & opinions
Guest feedback
Helping us improve
Family holiday at its best!
We really appreciate your feedback as it helps us to continue to improve our exceptional service. We prefer if you submit your feedback directly to us at the hotel, because this will give us an opportunity to thank you personally, or if there is a problem, to react immediately and find a way together. Naturally, we also appreciate other online feedback, because this also contributes to improving the guest experience. And that is our goal.
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5.0
/5
total
Elaine
,
23. July 2026
Location
Cleanliness
Ambiance
Reception
Room
Restaurant
Review:
Such a lovely hotel, very friendly staff, comfortable bedroom and great facilitied
Answer:
Dear Guest, thank you very much for your exzellent review, we really appreciate it! We hope to be able to see you again some day and wish you a very nice weekend, with sporty greetings, Theresa Front Office
Such a lovely hotel, very friendly staff, comfortable bedroom and great facilitied
Answer:
Dear Guest, thank you very much for your exzellent review, we really appreciate it! We hope to be able to see you again some day and wish you a very nice weekend, with sporty greetings, Theresa Front Office
4.5
/5
total
Unknown
,
02. July 2026
Location
Cleanliness
Ambiance
Reception
Room
Restaurant
Review:
As mentioned fridge would be nice, more stuff for rental maybe, more transparent training description:)
Answer:
Dear Guest, Thank you very much for your kind review and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay with us. We also appreciate your suggestions regarding a minibar/fridge, additional rental equipment, and a more transparent description of our training sessions. Feedback like yours helps us to continuously improve our guests' experience. Regarding the fridge, we have consciously decided not to install mini fridges in our rooms as part of our sustainability efforts. We are proud to have received a climate certificate, and reducing unnecessary energy consumption is an important part of our environmental commitment. We truly appreciate your comments and will certainly take your suggestions into consideration as we continue to improve our services. We hope to welcome you back again soon!
As mentioned fridge would be nice, more stuff for rental maybe, more transparent training description:)
Answer:
Dear Guest, Thank you very much for your kind review and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay with us. We also appreciate your suggestions regarding a minibar/fridge, additional rental equipment, and a more transparent description of our training sessions. Feedback like yours helps us to continuously improve our guests' experience. Regarding the fridge, we have consciously decided not to install mini fridges in our rooms as part of our sustainability efforts. We are proud to have received a climate certificate, and reducing unnecessary energy consumption is an important part of our environmental commitment. We truly appreciate your comments and will certainly take your suggestions into consideration as we continue to improve our services. We hope to welcome you back again soon!
5.0
/5
total
Zolle Simon
,
29. June 2026
Location
Cleanliness
Ambiance
Reception
Room
Restaurant
Review:
The breakfast was real treat. Great variety and multiple choice of almost everything.
Answer:
Sehr geehrter Gast, vielen herzlichen Dank für diese wundervolle Bewertung, das freut uns alle wirklich sehr. Wir freuen uns schon, Sie wiedereinmal bei uns begrüßen zu dürfen und wünschen Ihnen noch einen schönen Tag, mit sportlichen Grüßen, Theresa Front Office
The breakfast was real treat. Great variety and multiple choice of almost everything.
Answer:
Sehr geehrter Gast, vielen herzlichen Dank für diese wundervolle Bewertung, das freut uns alle wirklich sehr. Wir freuen uns schon, Sie wiedereinmal bei uns begrüßen zu dürfen und wünschen Ihnen noch einen schönen Tag, mit sportlichen Grüßen, Theresa Front Office
4.8
/5
total
Stephan Hedborg
,
19. June 2026
Location
Cleanliness
Ambiance
Reception
Room
Restaurant
Review:
Great personell and facilities
Answer:
Dear guest, thank you so much for this nice review. We appreciate it. It has been our pleasure to host you and your friends. We are looking foreward to see you again one day. Warm regards Hauke Majewsky Frontoffice Manager
Great personell and facilities
Answer:
Dear guest, thank you so much for this nice review. We appreciate it. It has been our pleasure to host you and your friends. We are looking foreward to see you again one day. Warm regards Hauke Majewsky Frontoffice Manager
4.4
/5
total
Unknown
,
30. March 2026
Location
Cleanliness
General impression
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
We have stayed in your hotel several times and keep comming back! do I have to say more :-) We always really enjoyed ourselves because of: The location, the Welness area and above all the restaurant with real good food en nice hospitality
Answer:
Dear Guest, Thank you so much for taking the time to share your impressions with us again and for your continued loyalty to our hotel. It fills us with great joy to read that you enjoy returning to us and particularly appreciate the location, the spa area, and our restaurant with its welcoming atmosphere and the quality of the food. Your repeated visits and the consistently positive feedback on the various areas are a wonderful affirmation and motivation for our entire team. We also take your comments on the value for money and other aspects very seriously, as your open feedback helps us to continuously improve our offerings and cater even more individually to the wishes of our guests. We look forward to welcoming you back again in the future! Sincerely, Hauke Front Office Manager
We have stayed in your hotel several times and keep comming back! do I have to say more :-) We always really enjoyed ourselves because of: The location, the Welness area and above all the restaurant with real good food en nice hospitality
Answer:
Dear Guest, Thank you so much for taking the time to share your impressions with us again and for your continued loyalty to our hotel. It fills us with great joy to read that you enjoy returning to us and particularly appreciate the location, the spa area, and our restaurant with its welcoming atmosphere and the quality of the food. Your repeated visits and the consistently positive feedback on the various areas are a wonderful affirmation and motivation for our entire team. We also take your comments on the value for money and other aspects very seriously, as your open feedback helps us to continuously improve our offerings and cater even more individually to the wishes of our guests. We look forward to welcoming you back again in the future! Sincerely, Hauke Front Office Manager

