Reviews
Guest comments & opinions
Guest feedback
Helping us improve
Family holiday at its best!
We really appreciate your feedback as it helps us to continue to improve our exceptional service. We prefer if you submit your feedback directly to us at the hotel, because this will give us an opportunity to thank you personally, or if there is a problem, to react immediately and find a way together. Naturally, we also appreciate other online feedback, because this also contributes to improving the guest experience. And that is our goal.
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5.0
/5
total
Lisbeth Mikkelsen Fredholm
,
21. July 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Very nice hotel Very clean - very good breakfast- friendly staff Everything was perfect 😁
Very nice hotel Very clean - very good breakfast- friendly staff Everything was perfect 😁
4.7
/5
total
Unknown
,
15. July 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Great breakfast. Great fitness and sauna. The only thing we didn’t like was THE BED. The springs in the bed are not good anymore. Need a new mattress. Loved the rest and still would come again- maybe get a different room :)
Answer:
Lieber Gast, Vielen lieben Dank für Dein ehrliches und positives Feedback! ☀️ Es freut uns sehr, dass Dir das Frühstück, der Fitnessraum und unsere Sauna so gut gefallen haben – genau diese Bereiche sind zentrale Bestandteile unseres Move & Relax-Konzepts. Dass Du mit dem Bett nicht ganz zufrieden warst, tut uns leid – besonders, wenn es Deinen Schlafkomfort beeinträchtigt hat. Deine Rückmeldung zur Matratze nehmen wir sehr ernst und leiten sie umgehend an unser Housekeeping weiter, damit wir hier schnell für Verbesserung sorgen können. Schön zu hören, dass Du trotzdem gerne wiederkommen möchtest – gib uns beim nächsten Mal gerne vorab Bescheid, dann können wir dir ein anderes Zimmer geben. Bis hoffentlich bald wieder im Sportresort Hohe Salve! Sportliche Grüße Jasmin Achorner Direktionsassistentin
Great breakfast. Great fitness and sauna. The only thing we didn’t like was THE BED. The springs in the bed are not good anymore. Need a new mattress. Loved the rest and still would come again- maybe get a different room :)
Answer:
Lieber Gast, Vielen lieben Dank für Dein ehrliches und positives Feedback! ☀️ Es freut uns sehr, dass Dir das Frühstück, der Fitnessraum und unsere Sauna so gut gefallen haben – genau diese Bereiche sind zentrale Bestandteile unseres Move & Relax-Konzepts. Dass Du mit dem Bett nicht ganz zufrieden warst, tut uns leid – besonders, wenn es Deinen Schlafkomfort beeinträchtigt hat. Deine Rückmeldung zur Matratze nehmen wir sehr ernst und leiten sie umgehend an unser Housekeeping weiter, damit wir hier schnell für Verbesserung sorgen können. Schön zu hören, dass Du trotzdem gerne wiederkommen möchtest – gib uns beim nächsten Mal gerne vorab Bescheid, dann können wir dir ein anderes Zimmer geben. Bis hoffentlich bald wieder im Sportresort Hohe Salve! Sportliche Grüße Jasmin Achorner Direktionsassistentin
4.7
/5
total
Unknown
,
13. July 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
incredible staff, very friendly and helpful they made the experience very special.
Answer:
Dear guest, Thank you so much for your kind words! We’re thrilled to hear that our team made your stay so special. Your feedback means a lot to us – we always strive to create a warm and welcoming atmosphere, and it’s wonderful to know that You felt so well taken care of. We hope to welcome You back again soon! Warm regards Jasmin Achorner Assistant Manager
incredible staff, very friendly and helpful they made the experience very special.
Answer:
Dear guest, Thank you so much for your kind words! We’re thrilled to hear that our team made your stay so special. Your feedback means a lot to us – we always strive to create a warm and welcoming atmosphere, and it’s wonderful to know that You felt so well taken care of. We hope to welcome You back again soon! Warm regards Jasmin Achorner Assistant Manager
5.0
/5
total
Unknown
,
08. July 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Very professional and competent reception and excellent spa area. I missed my wife.
Answer:
Dear guest, Thank You for Your kind words! We're delighted to hear that You appreciated the professionalism of our reception team and enjoyed our Move & Relax spa area – it’s designed to offer the perfect balance between activity and regeneration. We hope that during Your next visit, You’ll be able to share the experience with Your wife – it’s a wonderful place to relax and recharge together. We’d love to welcome You both soon for a memorable stay! Warm regards Jasmin Achorner Assistant Manager
Very professional and competent reception and excellent spa area. I missed my wife.
Answer:
Dear guest, Thank You for Your kind words! We're delighted to hear that You appreciated the professionalism of our reception team and enjoyed our Move & Relax spa area – it’s designed to offer the perfect balance between activity and regeneration. We hope that during Your next visit, You’ll be able to share the experience with Your wife – it’s a wonderful place to relax and recharge together. We’d love to welcome You both soon for a memorable stay! Warm regards Jasmin Achorner Assistant Manager
5.0
/5
total
Unknown
,
08. July 2025
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Loved the ambience of the hotel and the energy. Great sports area, great food. Great location next to train, bus, and lift. Lots of choices for walking.
Answer:
Dear guest, Thank You so much for Your kind feedback! We're thrilled to hear that You enjoyed the ambience and energy of our hotel – that's exactly the atmosphere we aim to create. It’s wonderful that You took advantage of our great sports area and enjoyed the food and convenient location. Being close to the train, bus, and lift definitely makes it easy to explore the area, and we’re glad You found so many walking options to enjoy. We’d love to welcome You back again soon for another active and relaxing stay in the mountains! Warm regards Jasmin Achorner Assistant Manager
Loved the ambience of the hotel and the energy. Great sports area, great food. Great location next to train, bus, and lift. Lots of choices for walking.
Answer:
Dear guest, Thank You so much for Your kind feedback! We're thrilled to hear that You enjoyed the ambience and energy of our hotel – that's exactly the atmosphere we aim to create. It’s wonderful that You took advantage of our great sports area and enjoyed the food and convenient location. Being close to the train, bus, and lift definitely makes it easy to explore the area, and we’re glad You found so many walking options to enjoy. We’d love to welcome You back again soon for another active and relaxing stay in the mountains! Warm regards Jasmin Achorner Assistant Manager