Guest Reviews

Reply:

Dear Sudip, Thank you for taking the time to review your stay with us in such detail and share your experience. We are delighted that you highlighted the easy arrival by train and the cleanliness of your room. We also greatly appreciate your positive feedback regarding our value for money and the safety of children throughout the hotel. We take your comments regarding the food quality and, in particular, the taste of the hot dishes at the buffet very seriously. Such feedback provides us with valuable insights into where we can further develop our offerings to better meet your expectations in this area in the future. We thank you for your honest feedback and hope that you were still able to enjoy your stay overall. We appreciate your trust and would be pleased to welcome you back as our guest on a future occasion. Kind regards, Quality Management Team DAS BAYRISCHZELL Move & Relax

Reply:

Dear Mr. Mariconti, Thank you so much for taking the time to review your stay with us in such detail and share your positive impressions. We are delighted that you enjoyed our hotel and its unique location amidst nature, and that you were able to take advantage of the many opportunities for relaxation and activities. We particularly appreciate your praise for the versatility of our hotel and the surrounding area. Thank you also for your feedback on the other areas. Your comments confirm our commitment to providing a comprehensive wellness experience that combines relaxation and activities. We would be very pleased to welcome you back again soon and wish you all the best until then. Sincerely, Quality Management Team DAS BAYRISCHZELL Move & Relax

Reply:

Dear Guest, Thank you so much for taking the time to review your stay so thoroughly and share your many impressions with us. We are delighted to hear that you appreciated both the location of our hotel and the high quality of the furnishings and thoughtful amenities. Your positive comments about the staff and service in all areas are especially gratifying, as they reflect our daily commitment. We are very pleased that your children felt completely at ease in our resort and independently discovered numerous activities. The safety and well-being of our young guests are of paramount importance to us – we are all the more delighted that you were able to enjoy a relaxed and enjoyable stay. We also thank you for your feedback regarding the value for money and are pleased that your expectations were exceeded. We greatly appreciate your recommendation to friends and acquaintances. We would be delighted to welcome you and your family back for another stay and wish you all the best until then. We look forward to welcoming you and your family back again soon and wish you all the best until then. ... Warm regards Quality Management Team DAS BAYRISCHZELL Move & Relax

Reply:

Liebe Familie Schulz, herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten und Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Sie insbesondere die Sicherheit für Kinder, die Sauberkeit sowie das Angebot im Erlebnis- und Fitnessbereich als positiv hervorheben. Auch Ihr Lob zur einfachen Online-Buchung wissen wir zu schätzen. Ihre Hinweise zu Lage, Rezeption und anderen Bereichen nehmen wir aufmerksam auf. Für uns sind solche Rückmeldungen von großer Bedeutung, um den Komfort und Service für unsere Gäste fortlaufend weiterzuentwickeln. Wir hoffen, Sie bei einem zukünftigen Aufenthalt noch mehr von unserem Haus überzeugen zu können und danken Ihnen für Ihr Vertrauen. Herzliche Grüße Qualitätsmanagement-Team DAS BAYRISCHZELL Move & Relax

Reply:

Liebe Familie Hukriede, wir bedanken uns herzlich für Ihr positives Feedback und die hervorragende Bewertung Ihres Aufenthalts bei uns. Es freut uns sehr, dass Sie mit den verschiedenen Bereichen unseres Hauses so zufrieden waren und Ihren Aufenthalt in vollen Zügen genießen konnten. Dass Sie uns mit Bestnoten und Ihrer Weiterempfehlung bewerten, bedeutet uns viel und bestärkt unser tägliches Engagement für das Wohl unserer Gäste. Wir würden uns sehr freuen, Sie und Ihre Familie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Herzliche Grüße Qualitätsmanagement-Team DAS BAYRISCHZELL Move & Relax