Reviews

Guest comments & opinions

Guest feedback

Helping us improve

Family holiday at its best!

We really appreciate your feedback as it helps us to continue to improve our exceptional service. We prefer if you submit your feedback directly to us at the hotel, because this will give us an opportunity to thank you personally, or if there is a problem, to react immediately and find a way together. Naturally, we also appreciate other online feedback, because this also contributes to improving the guest experience. And that is our goal.

 

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4.6 /5 total
, 21. May 2025
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Wellness / Spa
Review:
Location is beautiful.
Answer:
Dear Guest, thanks for your feedback. We are very pleased that you enjoyed your stay with us! See you soon and sporty greetings Rafael Astner - Guest Relation Manager
4.6 /5 total
, 21. May 2025
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Review:
It was cool.
Answer:
Lieber Gast, vielen Dank für das tolle Feedback! Schön, dass es Ihnen so gut bei uns gefallen hat und Sie einen angenehmen Aufenthalt verbracht haben. Bis bald und sportliche Grüße aus Hopfgarten Rafael Astner - Guest Relation Manager
4.8 /5 total
, 21. May 2025
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Review:
Was a good meeting location, didn't have time to look at anything but restaurant and room though.
Answer:
Dear Guest, thank you very much for your great feedback. We are very happy to hear, that you enjoyed our meeting facilities. We would be very pleased to convince you with the remaining amenities as well. Sporty greetings Rafael Astner - Guest Relation Manager
3.8 /5 total
, 21. May 2025
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Review:
Everything was fine, except the food for vegetarian/vegan people. There is nearly nothing there for them. But the salats buffet was nice.
Answer:
Dear Guest, Thank you very much for your honest feedback! We’re happy to hear that you enjoyed your stay and especially liked our salad buffet. At the same time, we truly regret that our vegetarian and vegan options did not meet your expectations. Your input is very valuable to us, and we will certainly pass this on to our kitchen team to ensure more variety and creativity for plant-based guests in the future. We hope to welcome you again and show you the improvements we're working on! Warm regards, Jasmin Achorner Assistant Manager
4.9 /5 total
, 21. May 2025
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Restaurant
Fitness / Sport
Wellness / Spa
Review:
Everything was great, nothing missed
Answer:
Lieber Gast, vielen Dank für die super Bewertung. Bis bald und liebe Grüße Rafael Astner - Guest Relation Manager
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